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In Illinois, the Comprehensive Community Based Youth Services (CCBYS) is a network of community-based providers serving vulnerable youth ages 11-17 across Illinois. Youth, families, service providers, and other authorities supporting youth in need of emergency shelter can contact the CCBYS Information and Referral Line (IRL) toll-free to  connect with the appropriate CCBYS agency in their area. 

NRS operates the CCBYS IRL) 24/7 answering 1-877-870-2663 and connecting the caller with the local CCBYS provider across Illinois..  

History of CCYBS: 

This statewide 24/7 crisis intervention system is mandated to serve youth in crisis within these categories: 

•  youth who are away from home without parental consent 

• youth beyond the control of their parents in circumstances which constitute an immediate or substantial danger to the youth’s physical safety 

• In conjunction with DCFS, youth whose parents will not allow them to return home; and  

• youth in high-risk situations, and their families when appropriate, according to their needs and in keeping with the goal of family preservation, reunification and/or family stabilization, or independence.  

• A continuum of services is available statewide and may be provided to youth at risk of involvement in the Child Welfare and/or Juvenile Justice systems to avoid unnecessary involvement in these systems. 

CCBYS is authorized by the Children and Family Services Act (20 ILCS 505/17 and 17a) and implements Article 3 of the Illinois Juvenile Court Act of 1987 (705 ILCS 405/3 et seq.).