The National Runaway Safeline is fun and rewarding place to work. There are regular company and team gatherings to encourage a tight knit and supportive workplace. In addition to standard holidays, Full-Time employees receive two floating holidays to be used at their discretion plus a generous PTO allotment that encourages a work/life balance. We currently operate under a flexible hybrid work environment (two days in office and three days remote). NRS offers a comprehensive package of Medical, Dental, Vision and Retirement benefits.
Join our team!
We’re currently seeking candidates for the following positions:
Crisis Services Supervisor (CSS)
Crisis Services Supervisors (CSS) provide trauma informed, solution-focused crisis intervention, information, referrals and other related services to runaway, homeless and at-risk youth and their families via a 24/7 crisis hotline and digital communication platforms (live chat, email and forum postings). As a member of the Crisis Services team, Crisis Services Supervisors serve as the first line of response to youth, families, and community members across the country seeking resources and support.
Ideal candidates possess strong critical thinking and problem-solving skills, and have a keen ability to prioritize and multi-task in a fast-paced environment. Flexibility, strong interpersonal skills and effective written and oral communication skills will be key to success in this role. Crisis Services Supervisors report to the Director of Crisis Services (DCS) and provide on-shift support within the Crisis Services Center for interns and volunteers, with a strong focus on implementing standards of quality improvement for NRS’ services. All Crisis Services team members complete a 40+ hour intensive crisis intervention training prior to handling crisis contacts.
Join an organization that truly makes a difference in the lives of young people across the country in a role that offers great benefits, professional development opportunities, and flexible scheduling. Multiple full-time and part-time positions are currently available across day, evening and overnight shifts, and may include weekend hours. All positions are based in Chicago with the possibility of hybrid work schedules.
The National Runaway Safeline offers internships for undergraduate and graduate students pursuing a career in a variety of fields, such as psychology, sociology, social work, counseling, human development, non-profit management, outreach and prevention. MSW candidates, especially, are encouraged to apply. Interns will gain experience in delivering direct crisis services and with projects related to training, outreach and prevention programs.
Email Stephanie Kiesling, skiesling@1800RUNAWAY.org, with any questions about the NRS Internship Program.
We are not currently accepting applications for Academic Year 2021 – 2022. Thank you for your interest!