Employment Opportunities
The National Runaway Safeline is fun and rewarding place to work. There are regular company and team gatherings to encourage a tight knit and supportive workplace. In addition to standard holidays, Full-Time employees receive two floating holidays to be used at their discretion plus a generous PTO allotment that encourages a work/life balance. We currently operate under a flexible hybrid work environment (two days in office and three days remote). NRS offers a comprehensive package of Medical, Dental, Vision and Retirement benefits.
Join our team!
We’re currently seeking candidates for the following positions:
Crisis Services Supervisor (CSS)
The Crisis Services Supervisor (CSS) serves as part of the Crisis Services team that provides trauma-informed, solution-focused crisis intervention, information, and referrals to young people that are facing crisis, have run away, or are experiencing homelessness via a crisis hotline and digital communication platforms (live chat, email and forum postings). The CSS reports to the Director of Crisis Services (DCS) and provides on-shift support within the Crisis Services Center for interns and volunteers with a strong focus on quality assurance. All Crisis Services team members complete a 40+ hour intensive crisis intervention training prior to handling crisis contacts. Several full-time and part-time positions are available across day, evening and overnight shifts, and may include weekend hours. As a 24/7 operation, some flexibility is also required to attend mandatory all-staff and team meetings that may fall outside of a regular weekly schedule. All positions are based in Chicago with the possibility of hybrid work schedules.
Internships
The National Runaway Safeline offers internship opportunities to graduate students who are currently enrolled in an MSW program or other related fields of study. Interns work and learn as part of the Crisis Services team that provides trauma-informed, solution-focused crisis intervention, information, and referrals to young people that are facing crisis, have run away, or are experiencing homelessness via a crisis hotline and digital communication platforms (chat, text, email, and online forum postings). These positions are available as academic year opportunities, are part-time, and are based at NRS’ office in Chicago with the possibility of hybrid work schedules. Interns are required to completed 40+ hours of intensive training before handing crisis contacts.
Please email Director of Crisis Service, Sarah Allen at sallen@1800RUNAWAY.org with any questions about the NRS Internship Program.