The National Runaway Safeline is fun and rewarding place to work. There are regular company and team gatherings to encourage a tight knit and supportive workplace. In addition to standard holidays, Full-Time employees receive two floating holidays to be used at their discretion plus a generous PTO allotment that encourages a work/life balance. We currently operate under a flexible hybrid work environment (two days in office and three days remote). NRS offers a comprehensive package of Medical, Dental, Vision and Retirement benefits.
Join our team!
We’re currently seeking candidates for the following positions:
Communications & Digital Media Coordinator
The Communications and Digital Media Coordinator is a critical member of NRS’ Engagement Team. They have significant responsibility for supporting strategic communication initiatives internally and externally and building strong brand awareness for the organization.
The Communications and Digital Media Coordinator has an essential role leading the development and management of content on the NRS website, driving content strategy for digital media and blog posts, coordinating National Runaway Prevention Month strategy and facilitation and managing contact databases. They will report to the Chief Engagement Officer and will work collaboratively with all levels of staff, NRS volunteers, the NRS Board of Directors and the public at large. The Communications and Digital Media Coordinator will serve as an ambassador for NRS, promoting NRS and its services and building strong brand awareness and relevance in the community.
This role is a full-time position based in Chicago. Occasional evening and weekend hours may be required along with some travel.
Crisis Services Supervisor (CSS)
Crisis Services Supervisors (CSS) provide trauma informed, solution-focused crisis intervention, information, referrals and other related services to runaway, homeless and at-risk youth and their families via a 24/7 crisis hotline and digital communication platforms (live chat, email and forum postings). As a member of the Crisis Services team, Crisis Services Supervisors serve as the first line of response to youth, families, and community members across the country seeking resources and support.
Ideal candidates possess strong critical thinking and problem-solving skills, and have a keen ability to prioritize and multi-task in a fast-paced environment. Flexibility, strong interpersonal skills and effective written and oral communication skills will be key to success in this role. Crisis Services Supervisors report to the Director of Crisis Services (DCS) and provide on-shift support within the Crisis Services Center for interns and volunteers, with a strong focus on monitoring quality assurance and implementing standards of quality improvement for NRS’ services. All Crisis Services team members complete a 40+ hour intensive crisis intervention training prior to handling crisis contacts.
Join an organization that truly makes a difference in the lives of young people across the country in a role that offers great benefits, professional development opportunities, and flexible scheduling. Three full-time positions are currently available across day, evening and overnight shifts, and may include weekend hours. Part-time positions will be considered on a case-by-case basis. All positions are based in Chicago and will be temporarily remote during the COVID-19 pandemic.
The Development Coordinator is a key member of NRS’ Engagement team. They contribute strongly to organizational fundraising activities (including donor acknowledgement, cultivation and management and special events), grant management (including research, writing and reporting) and provide administrative support for the NRS Board Development Committee and the Associate Board.
The ideal candidate brings a high level of energy and innovation and thrives in a fast-paced environment. Flexibility, strong organizational skills, effective written and oral communication skills, and a nuanced understanding of NRS’ diverse and broad audiences will be key for success in this role. This position reports to the Chief Engagement Officer, works with NRS senior leadership and the Board of Directors, and will be instrumental in assisting the organization with meeting its annual fundraising goals.
The Development Coordinator position is based in Chicago and will be temporarily remote during the Covid-19 Pandemic. Some evening and weekend hours will be required.
The National Runaway Safeline offers internships for undergraduate and graduate students pursuing a career in a variety of fields, such as psychology, sociology, social work, counseling, human development, non-profit management, outreach and prevention. MSW candidates, especially, are encouraged to apply. Interns will gain experience in delivering direct crisis services and with projects related to training, outreach and prevention programs.
Email Stephanie Kiesling, skiesling@1800RUNAWAY.org, with any questions about the NRS Internship Program.
We are not currently accepting applications for Academic Year 2021 – 2022. Thank you for your interest!