National Runaway Safeline

Become a Crisis Services Volunteer

Crisis services volunteers are the heart of the National Runaway Safeline. We count on our volunteers to be there for youth and families in crisis 24 hours a day, 7 days a week.

What do crisis services volunteers do?

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National Runaway Safeline’s volunteers connect with youth in crisis and who are considering leaving home, have left home or are experiencing homelessness.

It is with the support of our committed, trained volunteers that we are able to provide our critical, free services 24/7.

NRS crisis services volunteers offer a safe, non-judgmental space for youth to discuss the issues they face, such as abuse, neglect, family conflicts, bullying and more.

For example, when a 14-year-old boy calls our hotline seeking shelter from the cold, a volunteer listens and together they devise a plan to ensure the teen’s safety and well-being.

And when a 17-year-old girl sends a chat message explaining she is far from home and wants to be reconnected with family, but is penniless, a volunteer helps by assessing the situation, contacting her parent or guardian and possibly sending her home through the Home Free program, offered in partnership with Greyhound.

Volunteer Requirements:

  • Be at least 18 years of age
  • Commit to a regular shift for a minimum of 2 hours a week for at least 6 months
  • Successfully complete a background check
  • Complete the 40 hour crisis services volunteer training

How to start volunteering at NRS

All of our volunteers start by attending a virtual interview. this virtual interview includes an introduction to National Runaway Safeline, the issues facing youth in crisis, duties and expectations.

If you have any questions, please contact volunteer@1800RUNAWAY.org

Interested in supporting NRS in other ways?

Steps to become a crisis services volunteer:

Interview
Make a commitment to volunteer
Complete background check
Listen to a Crisis contact
Complete training
Sign up for a regular shift
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